Standard Terms and Conditions of Acceptance of Advertisements

The following terms and conditions apply to any product or service provided by LivingLife Publications Limited and will be binding on the Client. Please read them carefully and contact us with any questions.

Definitions

1. “We” or “Us” means LivingLife Publications Limited, with a registered address at C/O Connect Accounting, Raydean House, Western Parade, New Barnet, Barnet EN5 1AH, trading as ‘LivingLife Magazines’.

2. The Client refers to the person or company who expressly or implicitly accepts a verbal or written quotation from us for advertising, leaflet distribution, printing, online directory listing, design services, or any other services provided at the time.

Advertisements and Artwork

1. The Client is responsible for providing final, print-ready artwork that meets our Artwork Checklist. We accept no liability for errors, omissions, or print quality issues arising from artwork supplied below the required resolution.

2. If we are instructed to design the artwork, it will be done in line with our Artwork Checklist. The Client must expressly approve the design before printing. Once approved, we are not liable for any errors or omissions.

3. Changes to artwork, design, or copy must be communicated to us promptly and before the copy deadline. Deadlines are available upon request.

4. The Client confirms all supplied content is copyright-free or used with the express permission of the copyright owner. This includes images, logos, trade marks, or other content under the Copyright, Design and Patents Act 1998.

5. Adverts submitted in formats like MS Word or similar will be converted to PDF for publication. The Client must check and approve the converted file for any distortions or discolouration before print. We cannot guarantee that the final print will not exhibit variations.

6. We retain copyright of all artwork designed by us until invoices are settled in full.

7. Placement of advertisements is at our discretion unless specifically agreed in writing.

8. We do not guarantee responses to advertisements or other content.

9. We are not liable for costs or damages resulting from delays or non-publication due to circumstances beyond our control.

Liability

1. Our maximum liability in the event of a breach of contract is limited to the total order value. We are not liable for indirect or consequential damages incurred by the Client.

2. Contracts are between us and the Client only. We are not liable for claims arising from the Client’s services or end-user actions. No warranty is provided on services rendered.

Delivery and Distribution

1. Deliveries of publications are conducted by our internal, GPS-tracked team, ensuring over 95% coverage.

2. Delivery does not guarantee access to every property. Flats, gated communities, or areas deemed inaccessible or non-responsive may not be included. Distribution maps are available upon request.

3. Magazines are also placed in libraries, surgeries, and cafes as a complimentary service.

4. Online listings on our website are complimentary for current month advertisers but are not guaranteed.

Contracts and Payments

1. Payment Methods:
   Payment must be made by credit/debit card, BACS, or Direct Debit. Payments must be received no later than the 15th of the month preceding the service month.

2. Booking Confirmation:
   A booking confirmation email will be sent upon approval, detailing agreed terms and costs.

3. Payment Plans:

   • Rolling Plans: Rolling plans must remain active for a minimum of three months.

     • A rolling plan requires one month's written notice to cancel.

     • If cancelled before the minimum three-month term, the one-off advertisement rate for any advertisements already run will apply, and the difference will be invoiced to the Client.

   • Prepaid Plans (3, 6, or 12 Months):

     • If the Client cancels before completing the agreed term, one month's notice is required.

     • We will invoice the difference between the discounted rate and the standard one-off rate for the advertisements already run.

4. Non-Refundable Bookings:
   If a booking is received and payment has been made, the booking is non-refundable.

5. Cancellations or Adjustments:

   • If a booking is cancelled, suspended, or altered mid-term, management reserves the right to adjust rates based on the current published price structure.

6. Late Payments:

   • If payment is not received by the due date, any agreed discounts will be withdrawn.

   • Interest on overdue invoices will be charged at the Bank of England base rate + 8%.

   • Costs incurred to recover unpaid amounts will also be charged to the Client.

7. VAT:
   All prices are exclusive of VAT unless otherwise stated.

8. Debt Recovery:
   Outstanding invoices may be passed to a debt recovery service provider, and associated costs will be charged to the Client.

Jurisdiction

1. These Terms and Conditions are governed by the laws of England and Wales.

2. Any enforcement action must be brought in this jurisdiction.

3. If any clause is deemed unenforceable, the remaining terms will remain valid.